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Return Policy

Before returning any item(s), please call Skiworx Watercraft Performance at 410-766-7900 to obtain a Return Authorization Number.
For your protection, we recommend you use a traceable and insurable form of shipment for all returned items.
Include the original packing slip with your return and wrap the package securely.
All shipping charges associated with orders and returns are the responsibility of the customer. Shipping charges cannot be refunded.
All non-defective material returns must be postmarked within 30 days of the original invoice date, and is subject to a 25% restocking fee. Phone or email orders that are canceled prior to shipping will be charged 25% of the total canceled parts.
No returns on special orders. No returns on international orders. No refunds for international orders unless every option has been exhausted.

Labor is non-refundable.
Items that do not qualify for a refund will be returned to the customer at their expense.

Payment Methods

Credit card (Visa and MasterCard) are the preferred form of payment and are accepted for orders placed over the telephone. We do not charge your credit card until your order is shipped, except for special orders.

Sales Tax

Sales tax will be applied to residents of Maryland only.

Shipping Rates & Policies

All orders are shipped using UPS Ground and are sent fully insured. In stock items generally ship within 48 hours and out-of-stock items vary depending on availability. Please take this into consideration when estimating the arrival time of your package. Shipments cannot be made to P.O. Boxes.

All prices on this site are subject to change without notice. Errors in pricing, information, terms or options are subject to change and correction without notice. If you have any questions regarding a product or any warranties that apply, please contact us before placing your order.

 

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